Terms of service


Effective Date: 31.01.2025

These Terms of Service ("Terms") govern the relationship between you and LOYALTY GAMES INTERACTIVE SOLUTIONS LTD. (“Company”), a Cyprus company, regarding your use of our games and related services (collectively the "Service"). You agree to these Terms and our Privacy Policy by accessing or using the Service. If you disagree, please refrain from using the Service.


1. Using the Service

1.1 Your Right to Use the Service

Subject to your agreement and ongoing compliance with these Terms of Service and any applicable company policies, you are granted a non-exclusive, non-transferable, non-sublicensable, revocable, and limited right to access and use the Service for personal, non-commercial entertainment purposes. Use of the Service for any other purpose is strictly prohibited.

The following restrictions apply to your use of the Service:

  • You accept full responsibility for any unauthorized use of the Service by minors, including any charges incurred using your payment methods (such as credit cards or other payment instruments).
  • You may not sell, rent, or transfer your account to others, create an account using false information or someone else’s identity, or use the Service if you have been previously banned or removed by Company.
  • You may not use the Service to send advertisements, chain letters, spam, or other repetitive or misleading messages.

1.2 Login Information

We use third-party platforms like Google Play Games and Apple Game Centre to authenticate users and manage game progress. You will not be required to create a separate account with us. It is your responsibility to secure your Game Centre account details.


1.3 Restrictions

To ensure the integrity and enjoyment of the Service, the following activities are strictly prohibited:

  • Using unauthorized software, cheats, hacks, bots, or other tools designed to interfere with the Service.
  • Modifying, decompiling, reverse engineering, or attempting to derive the source code of the Service or its software.
  • Engaging in disruptive or harmful behaviour, including activities that interfere with other users’ enjoyment of the Service or exploit unintended functionality for unfair advantage (e.g., exploiting bugs).
  • Posting abusive, threatening, defamatory, obscene, or otherwise objectionable content.
  • Collecting or sharing private information about other users, such as identification documents or financial information, without their consent.
  • Using the Service to harass, abuse, or harm others or incite such behaviour.
  • Using the Service for illegal activities, including gambling, money laundering, or activities in violation of export controls, economic sanctions, or similar laws.

Company reserves the right to determine what constitutes a violation of these Terms and may take action, including suspending or terminating accounts, to enforce compliance with the rules.


2. Data Collection and Sharing

2.1 What Data We Collect

We do not collect your email address, phone number, or other personal contact information. Instead, we collect:

  • Gameplay data, such as your progress and a system-generated account ID.
  • Technical information about your device (e.g., device name, operating system, IP address).

2.2 How We Share Your Data

We only share your data with third-party partners if it is essential for the Service to function (e.g., cloud hosting or payment processors). Your data will not be shared for advertising or marketing purposes without your consent.


3. Children’s Privacy

Our games do not include chat or other communication features, ensuring a safe environment for all users, especially children. The Service is not directed at children under 13, and we do not knowingly collect personal data from them.


4. Ownership

The game and all related services are owned and operated by Company, a company duly registered under the laws of Cyprus. This includes but is not limited to, all rights, titles, and interests in the game, its content, underlying technology, design, software, graphics, audio, visual elements, and any associated virtual items or in-game currency. These rights also extend to all trademarks, trade names, logos, copyrights, patents, trade secrets, and other intellectual property associated with the game and the Service.


5. Updates to the Service

We are constantly working to improve and enhance the Service to provide the best experience for our users. As part of this ongoing effort, we may update, modify, or change the Service at any time. These updates may include adding new features, improving functionality, fixing bugs, or addressing security concerns.

We recommend keeping your device, operating system, and related software up to date to avoid interruptions. Please note that failure to install required updates or make necessary adjustments may limit or prevent your access to certain features or functionalities of the Service.


6. Disclaimer of Warranties

The Service is provided by Company on an “as is” and “as available” basis, without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Company does not guarantee that the Service will always be available, uninterrupted, error-free, or free of viruses or other harmful components. You acknowledge that the Service may not meet your expectations and defects may not be corrected promptly. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this disclaimer may not apply to you. We value your experience and aim to improve continuously, but if you are dissatisfied with the Service, you can stop using it as your primary solution. Your understanding is appreciated as we strive to enhance the Service for all users.


7. Limitation of Liability

To the maximum extent permitted by law, the Company, its officers, directors, agents, subsidiaries, and employees shall not be liable to you for any indirect, incidental, consequential, special, punitive, or similar damages. This includes, but is not limited to, loss of revenues, lost profits, lost data, business interruption, or other intangible losses arising out of or related to these Terms of Service or the use of the Service, regardless of whether such damages are based on contract, tort, or any other legal theory, and even if Company has been advised of the possibility of such damages.

To the extent not prohibited by law, the Company’s total liability to you for any claim or cause of action shall not exceed the total amount you have paid to the Company in connection with the Service during the six (6) months immediately preceding the date on which the claim arose. If you have not made any payments during this period, your sole remedy is to stop using the Service and terminate your account.

Nothing in these Terms of Service affects the statutory rights of any consumer or excludes or restricts liability for gross negligence, willful misconduct, fraud, or death or personal injury caused by the negligence of Company.

You agree to indemnify, defend, and hold the Company (including its officers, directors, agents, subsidiaries, and employees) harmless from any claims, demands, damages, or other losses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use of the Service; or
  • Any breach of these Terms of Service.

This indemnification does not apply if the infringement or harm is not attributable to your intentional or negligent actions.


8. Termination

To maintain a safe, fair, and enjoyable environment for all users, we reserve the right to suspend or terminate your access to the Service if you violate these Terms of Service or engage in behavior that is prohibited. This includes, but is not limited to:

  • Violating applicable laws or regulations while using the Service.
  • Using cheats, hacks, or unauthorized software to gain an unfair advantage.
  • Engaging in abusive, threatening, or harmful behavior toward other users or our staff.
  • Posting inappropriate or offensive content that disrupts the community.
  • Attempting to disrupt or interfere with the Service, its functionality, or its security.

If such actions are detected, we may take measures to restrict, suspend, or permanently terminate your account without prior notice. Depending on the severity of the violation, we may also take additional legal or technical steps to prevent further access to the Service.

Our goal is to ensure the integrity of the Service and protect all users. We encourage you to use the Service responsibly and comply with these Terms to avoid any disruptions to your access.


9. Dispute Resolution

In any dispute, claim, or controversy arising out of or relating to these Terms of Service, the game, or the use of the Service, the parties agree to first attempt to resolve the matter amicably through good faith negotiations. If the dispute cannot be resolved through such negotiations within 30 days, it shall be governed by and construed by the laws of Cyprus, without regard to its conflict of laws principles. Any legal action or proceedings shall be brought exclusively in the courts of Cyprus, and you expressly submit to the jurisdiction of such courts for the resolution of any disputes.


10. Contact Information

If you have questions about these Terms, please contact:
LOYALTY GAMES INTERACTIVE SOLUTIONS LTD.
Dimostheni Severi, 12 6th floor, Flat/Office 601,1080, Nicosia, Cyprus
Email: [email protected]